Privacy Policy

Effective Date: 11-07-2025

Welcome to Eulectic (“we”, “us”, or “our”), a software platform developed and operated by HOW GP, a technology and consulting company based in Athens, Greece. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use eulectic.com (the “Site”) and our services (collectively, the “Services”).

By accessing or using the Site, you agree to this Privacy Policy. If you do not agree, please do not use our Services.

1. Who We Are

Eulectic is a product of HOW GP (“HOW Studio”), a Greek technology studio specializing in custom software for language services, consulting, and digital product development.

HOW GP
Kalamida 3, Athens, 10554, Greece
VAT Number: EL801969865
G.E.MI. (General Commercial Registry): 167278603000
Tax Office: A’ Athinon
Date of Incorporation: 22/11/2022
Website: https://howstudio.dev
Contact Email: hello@howstudio.dev

2. Information We Collect

a. Information You Provide to Us

  • Name, email address, company name, telephone, job title
  • Account credentials (when you create an account)
  • Content you submit (e.g., project info, provider evaluations, messages)
  • Payment details (processed via Stripe or other third-party providers)

b. Automatically Collected Information

  • IP address and location
  • Browser and device data
  • Usage data (pages visited, actions taken)
  • Cookies and similar technologies

c. Language Data

If you manage or process provider information (e.g., linguists, translators), we may store:

  • Language pairings and proficiency levels
  • Work history, availability, rates, and feedback

We treat all language data as confidential.

3. How We Use Your Information

We use the collected information to:

  • Provide and improve our Services
  • Communicate with you (support, updates, billing)
  • Enforce our Terms of Use and policies
  • Monitor usage and detect fraudulent or unauthorized activity
  • Comply with legal obligations

We do not sell your personal data.

4. Sharing and Disclosure

We may share your data with:

  • HOW GP staff and contractors involved in product support and maintenance
  • Service providers and subprocessors who help us deliver our Services (e.g., hosting, analytics, email, payments)
  • Authorized users within your organization or with whom you collaborate
  • Legal authorities if required by law or to protect our rights

Subprocessors may include:

  • Fly.io (hosting)
  • Sentry (error tracking)
  • Mailgun (email)
  • Google Analytics / Hotjar (analytics)
  • OpenAI, Anthropic, Mistral (AI processing)
  • Cloudflare R2 (file storage)
  • Stripe (payments)

5. International Data Transfers

If you access the Services from outside the EU, your data may be transferred to and stored in the EU or other countries where our subprocessors operate. HOW Studio ensures appropriate safeguards are in place in compliance with the General Data Protection Regulation (GDPR).

6. Your Rights

Depending on your location, you have the right to:

  • Access and correct your personal data
  • Delete your data or restrict its processing
  • Object to processing or withdraw consent
  • Export your data in a portable format

To exercise these rights, contact us at hello@howstudio.dev.

7. Data Retention

We retain your data as long as necessary to:

  • Provide the Services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Upon termination, your personal data may be anonymized or deleted in accordance with our policies.

8. Data Security

We implement industry-standard security measures to protect your information. However, no system is completely secure. Please take steps to protect your credentials and notify us of any suspected unauthorized activity.

9. Children’s Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through the Site.

11. Contact Us

For any questions or concerns about this Privacy Policy or your data, contact:

HOW GP
Kalamida 3, Athens, 10554, Greece
VAT Number: EL801969865
G.E.MI. (General Commercial Registry): 167278603000
Tax Office: A’ Athinon
Date of Incorporation: 22/11/2022
Website: https://howstudio.dev
Contact Email: hello@howstudio.dev